How it works

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Order Online

Getting started
When you go to our online ordering page for pickup, instead of checking out as a guest, sign in or create an account to earn points!

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Earn points

$1 = 1 point 
Every time you sign in and order online for pickup through our website, you'll earn 1 point for every dollar you spend!

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Redeem rewards

Redeem points for rewards! 
Once you've earned enough points you can begin redeeming for rewards. View rewards through your loyalty dashboard! 

Rewards

$3.00
for online ordering
earn 50 points to claim

$7.00
for online ordering
earn 100 points to claim

$15.00
for online ordering
earn 150 points to claim

Even if you're not in the mood to order online, you can still create your account!

Create Account - Navy Blvd. Create Account - 9th Ave

Detai LS

1. Get Started

To begin earning points, you must first create an account through our online ordering page for pickup. If you already have an account, please sign in either at the beginning of your online order or at checkout.  

2. Earn Points

Order online for pickup through our website or app and earn 1 point for every dollar you spend. In order to receive your points, you must be signed in to your online ordering account. If you checkout as a guest, your order will not be valid for earning points.

3. Your Dashboard

When you're signed in to your online ordering account, you will be able to view your total points at the top of our online ordering menu. Click on this to access your Loyalty Dashboard where you can view your total points, points needed to redeem rewards, available rewards for you to claim, and recent activity.

4. Redeem rewards

To claim your rewards you must first be signed into your online ordering account. To claim, just click on your eligible reward and it will automatically be added to your order - no promo code needed! Your eligible rewards will show at the top of our online menu (next to your points) so you can either claim right from there, your Loyalty Dashboard, or within your cart by selecting it from the discount drop down. 

5.Double & Triple Bonus Points

Earn double or triple the amount of points when you place an online order during these bonus point days! 

Be sure to check your email from us because you never know when we'll be running our bonus point specials!

Download The
Burger Factory App

Get App for iphone Get App For Android

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The Burger Factory Loyalty Program is only valid for online ordering for pickup through The Burger Factory's website, theburgerfactory.net, or through The Burger Factory App. Online ordering for delivery is not available for our loyalty program. In order to receive your points when you order online, you must sign in either at the beginning of your online ordering process or at checkout. If you checkout as a guest, your order will not be eligible for earning points. For any questions regarding our Loyalty Program, your account, points, and rewards, please contact our Loyalty Customer Service at theburgerfactory@zuppler.com or 1-888-987-7537